Harrington, H. James. <br/><br/>
Statistical analysis simplified :  the easy-to-understand guide to SPC and data analysis / 
H. James Harrington, Glen D. Hoffherr, Robert P. Rei, Jr. 
 - 1a. ed. 
 - New York :  McGraw-Hill,  1998. 
 - 169 p. ;  24 cm. 
<br/><br/>Measurement: An Objective Language for Communication.-- Patterns: Insights Into the Way Thing Are.-- Characterization: Using One Number to Represent a Group of Numbers.-- Movement: Looking al Trends Over Time.-- Judgment: When to Take Action and When to Leave Things Alone.-- Usefulness: How Well Your Process Meets Your Customers´s Needs.-- Experimentation: Finding New Insights.-- stratification: Partioning or Dividing Data Into Subsets.-- Relationships: Identifying Cause and Effect.-- Implementation: Applying What You Have Learned.-- 
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<br/><br/><label>ISBN: </label>0-07-913729-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>COMERCIO ELECTRÓNICO
<br/><br/><label>Dewey Class. No.: </label>380.1 / H237 / 1998